I met Carlos about 3 years ago. It was December and we were having below freezing temperatures, and rain/snow mix was coming down late in the afternoon. My windshield wipers were not spraying cleaner, so it just smeared mud all over my windshield. I had to stop several times and clean it by sraying glass cleaner on the windshield. It was late afternoon and I stopped at about 4 machine shops and asked if someone could take a look at it. I received a do it yourself attitude everywhere, being told "if you check this, or do that". If I wanted to do it myself, I would have tried to do it, but I'm here trying to pay you, a so called professional to look at it and see whats wrong. Then came Olympic Transmission. It was a little after 5 P.M. and Carlos was actually closed, but he greeted me with a smile, and Respect, and shook my hand. He came out and took a look at my truck, and told me what was wrong and what it would take to fix it. Finally, someone who didn't blow me off, talk to me like I was ignorant, and someone who actually cared enough about my safety, even though he didn't know me, to look at my truck. Anyway, Carlos got me in first thing the next morning, and problem solved. All my cars now go to Carlos and nobody else, whether its a problem with something, it just needs maintenance or an oil change. I trust Carlos and his professionalism. In a way, you can say I'm trusting him with my life and the lives of my family. My son now drives, and yep, I've already taken him to meet Carlos. Carlos and his crew are great. Professionals, courteous and respectul 100% of the time. Always great you with a smile, and the work is second to none. First Class!! Olympic Transmissions & Auto will always be my go to Mechanic(s)... Keep up the great work.